Every project follows the same path. You know what happens next, what you’ll receive and what we need from you.
- A 15–30 minute call about how your business runs today
- A list of the problems worth solving first
- Honest advice, including when you do not need us
A walkthrough of your current tools and a few real examples.
- 1
Discovery call and requirements
We listen first.
Deliverables- A 15–30 minute call about how your business runs today
- A list of the problems worth solving first
- Honest advice, including when you do not need us
What you provideA walkthrough of your current tools and a few real examples.
- 2
System design and plan you approve
Clear scope in writing.
Deliverables- A written scope: what we build, what we don’t
- Screens and workflow diagrams to review
- A timeline with milestones
What you provideFeedback on the plan and one person who can make decisions.
- 3
Build: backend, then interface, then integrations
Built in the right order.
Deliverables- Data model and backend first
- Interface for each role
- Integrations with WhatsApp, Tally, Sheets and others
- Weekly progress updates
What you provideAccess to the tools we connect and quick answers to questions.
- 4
Testing with your team
Real use before launch.
Deliverables- Two days of hands-on testing by your team
- Two to three days for changes from that feedback
- Training for every role
What you provideTime from the people who will use it every day.
- 5
Launch + 2 weeks of free support
We stay after launch.
Deliverables- Go-live with data moved across
- Two weeks of free support and fixes
- Documentation and handover of all access
What you provideA go-live date and feedback in the first weeks.
We stay after launch.
Two weeks of free support
For two weeks after go-live, we fix issues and make small adjustments at no charge.
Clear response times
We reply within one working day, and faster for anything that stops your team working.
Ongoing support, if you want it
After the free period, we offer ongoing support and improvements. It is optional, never a lock-in.
Everything handed over
Access, documentation and an explanation of how the system works, so you are never dependent on us.